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Limited warranty
What does this limited warranty
cover?
The manufacturer of this VTech Product
warrants to the holder of a valid proof
of purchase (“Consumer” or “you”)
that the Product and all accessories
provided in the sales package (“Product”)
are free from defects in material and
workmanship, pursuant to the following
terms and conditions, when installed
and used normally and in accordance
with the Product operating instructions.
This limited warranty extends only to the
Consumer for Products purchased and
used in the United States of America and
Canada.
What will VTech do if the Product
is not free from defects in materials
and workmanship during the limited
warranty period (“Materially Defective
Product”)?
During the limited warranty
period, VTech’s authorized service
representative will repair or replace
at VTech’s option, without charge, a
Materially Defective Product. If we
repair the Product, we may use new
or refurbished replacement parts. If we
choose to replace the Product, we may
replace it with a new or refurbished
Product of the same or similar design.
We will retain defective parts, modules,
or equipment. Repair or replacement of
the Product, at VTech’s option, is your
exclusive remedy. VTech will return the
repaired or replacement Products to
you in working condition. You should
expect the repair or replacement to take
approximately 30 days.
How long is the limited warranty
period?
The limited warranty period for the
Product extends for ONE (1) YEAR from
the date of purchase. If VTech repairs or
replaces a Materially Defective Product
under the terms of this limited warranty,
this limited warranty also applies to
repaired or replacement Product for a
period of either (a) 90 days from the date
the repaired or replacement Product is
shipped to you or (b) the time remaining
on the original one-year warranty;
whichever is longer.
What is not covered by this limited
warranty?
This limited warranty does not cover:
Product that has been subjected
to misuse, accident, shipping or
other physical damage, improper
installation, abnormal operation or
handling, neglect, inundation, fire,
water or other liquid intrusion;
Product that has been damaged due
to repair, alteration or modification
by anyone other than an authorized
service representative of VTech;
Product to the extent that the
problem experienced is caused by
signal conditions, network reliability,
or cable or antenna systems;
Product to the extent that the
problem is caused by use with non-
VTech accessories;
Product whose warranty/quality
stickers, product serial number plates
or electronic serial numbers have
been removed, altered or rendered
illegible;
Product purchased, used, serviced,
or shipped for repair from outside the
United States of America or Canada,
or used for commercial or institutional
purposes (including but not limited to
Products used for rental purposes);
Product returned without a valid
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