VTech Cordless Telephone Vtech Cordless Phone User Manual

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Frequently asked
questions
Below are the questions most frequently
asked about the cordless telephone.
If you cannot find the answer to your
question, visit our website at
www.vtechphones.com or call
1 (800) 595-9511 for customer service.
In Canada, go to
www.vtechcanada.com or dial
1 (800) 267-7377.
My telephone
does not work
at all.
Make sure the telephone
base is installed properly,
and battery is installed
and charged correctly.
For optimum daily
performance, return the
handset to the telephone
base after use.
The display
shows No line.
I cannot hear
the dial tone.
Disconnect the telephone
line cord from your
telephone and connect it to
another telephone. If there
is no dial tone on that other
telephone either, then the
telephone line cord may be
defective. Try installing a
new telephone line cord.
If changing the telephone
line cord does not help,
the wall jack (or the wiring
to this wall jack) may be
defective. Contact your
telephone service provider.
You may be using a new
cable or VoIP service, the
existing telephone jacks in
your home may no longer
work. Contact your service
provider for solutions.
I cannot dial
out.
Make sure there is a dial
tone before dialing. It is
normal if the handset
takes a second or two
to synchronize with the
telephone base before
producing a dial tone. Wait
an extra second before
dialing.
General product care
Taking care of your telephone
Your cordless telephone contains
sophisticated electronic parts, so it must
be treated with care.
Avoid rough treatment
Place the handset down gently. Save the
original packing materials to protect your
telephone if you ever need to ship it.
Avoid water
Your telephone can be damaged if it gets
wet. Do not use the handset outdoors
in the rain, or handle it with wet hands.
Do not install the telephone base near a
sink, bathtub or shower.
Electrical storms
Electrical storms can sometimes cause
power surges harmful to electronic
equipment. For your own safety, take
caution when using electrical appliances
during storms.
Cleaning your telephone
Your telephone has a durable plastic
casing that should retain its luster for
many years. Clean it only with a dry non-
abrasive cloth. Do not use dampened
cloth or cleaning solvents of any kind.

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