Razor Bicycle Accessories Razor Bicycle Accessories User Manual

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of 11
 
7
Product does not run
Product suddenly
stopped working while
in use
Short run time (less than
15 minutes per charge)
Product runs sluggishly
Sometimes the product
doesn’t run, but other
times it does
Product makes loud
noises or grinding
sounds
TROUBLESHOOTING GUIDE
Problem Possible Cause Solution
Product is rolling backwards
Undercharged battery
Loose wires or connectors
Burned-out fuse
Motor or electrical switch damage
Undercharged battery
Brakes are not adjusted properly
Riding conditions are too stressful
Tires are not properly inflated
Product is overloaded
Loose wires or connectors
Motor or electrical switch damage
Chain is too dry
Throttle will not engage if the product is rolling backwards. Come to a
complete stop and then activate the throttle.
Charge the battery. A new battery should have been charged for at
least 12 hours before using the product for the first time and up to 12
hours after each subsequent use.
Check all connectors. Make sure the charger connector is tightly
plugged into the charging port, and that the charger is plugged into
the wall.
Check all wires and connectors to make sure they are tight.
The fuse will burn out and automatically shut off the power if the
motor is overloaded.
An excessive overload, such as too heavy a rider or too steep a
hill, could cause the motor to overheat. Refer to replacing the fuse
instructions on page 5 of this manual. Correct the conditions that
caused the fuse to burn out and avoid repeatedly burning out fuse.
Contact your local Razor authorized service center for diagnosis and
repair.
Charge the battery. A new battery should have been charged for at
least 12 hours before using the product for the first time and up to 12
hours after each subsequent use.
Check all wires and connectors. Make sure the battery connector is
tightly plugged into the charger connector, and that the charger is
plugged into the wall.
Refer to brake adjustment instructions on page 4 of this manual.
Use only on solid, flat clean and dry surfaces such as pavement or
level ground.
The tires are inflated when shipped, but they invariably will lose some
pressure between the point of manufacturing and your purchase. Refer
to instructions on page 4 of this manual to properly inflate tires.
Make sure you do not overload the product by allowing more than one
rider at one time, exceeding the maximum weight limit, going up too
steep a hill or towing objects behind the product.
Check all wires around the motors and all connectors to make sure
they are tight.
Contact your local Razor authorized service center for diagnosis and
repair.
Apply a lubricant such as 3 in 1
TM
or Tri-Flow
TM
to the chain.

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